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Microsoft CRM BA (Washington DC)

posted Nov 10, 2017, 6:14 AM by Jen Huang
Job Title : MSCRM BA Consultant
Location : Washington DC & Charlottesville, VA

Job Description:

  • Bachelor’s degree in Computer Science or equivalent, with minimum9+ years of relevant experience.
  • Good experience in MSFT Dynamics CRM 365 Product Knowledge.
  • Experience on CRM Configurations, workflows, data import & Business Process functionalities.
  • Ability to identify third party applications to enhance the CRM system as required.
  • Should able to analyze client business processes to perform appropriate gap fit analysis in the boundaries of Dynamics CRM
  • Experience in implementing/support large /complex CRM application for enterprise customer.
  • Should able to conduct CRP Sessions to the Business to ensure the requirement understanding / explain the product capabilities.
  • Demonstrate excellent communication skills including the ability to effectively communicate with internal and external customers.
  • Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.
  • Strong work ethic with good time management with ability to work with diverse teams.