Job Title : MSCRM BA Consultant Location : Washington DC & Charlottesville, VA Job Description:- Bachelor’s degree in Computer Science or equivalent, with minimum9+ years of relevant experience.
- Good experience in MSFT Dynamics CRM 365 Product Knowledge.
- Experience on CRM Configurations, workflows, data import & Business Process functionalities.
- Ability to identify third party applications to enhance the CRM system as required.
- Should able to analyze client business processes to perform appropriate gap fit analysis in the boundaries of Dynamics CRM
- Experience in implementing/support large /complex CRM application for enterprise customer.
- Should able to conduct CRP Sessions to the Business to ensure the requirement understanding / explain the product capabilities.
- Demonstrate excellent communication skills including the ability to effectively communicate with internal and external customers.
- Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.
- Strong work ethic with good time management with ability to work with diverse teams.
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